Newsroom

Frequently Asked Questions in Relation to Covid-19 Spread

What is the company doing to minimise the Covid-19 spread in its operations?

In light of the continuing spread of COVID-19, Sinar Mas Agribusiness and Food is implementing measures in the workplace to ensure the safety and wellbeing of our staff and minimise disruptions to our business.
In Indonesia, we are:

  1. Using remote working technology such as video conferencing in place of face-to-face meetings
  2. Reviewing business travel
  3. Carrying out sickness surveillance including daily temperature screening of staff and all visitors. Encouraging sick staff to self-monitor and quarantine if sick.Educating employees on infection control
  4. Educating employees on infection control
  5. Disinfecting workplace premises regularly
  6. Providing sanitizer and surgical mask around the office

In Singapore and China we are:

  1. Making plans for the setting up of alternate or split work teams which can be deployed at different work schedules and locations to minimise disruption and infection
  2. Using remote working technology such as video conferencing in place of face-to-face meetings
  3. Carrying out sickness surveillance including daily temperature screening of staff and all visitors. Encouraging sick staff to self-monitor and quarantine if sick.Educating employees on infection control
  4. Educating employees on infection control
  5. Disinfecting workplace premises regularly
  6. Drawing up evacuation plans in the event of staff infection at the workplace

All Sinar Mas Agribusiness and Food/Golden Agri-Resources offices globally will adopt all protocols as advised by national (and where applicable, provincial/regional) authorities.


 

What is the company doing to ensure workers are practicing good personal hygiene?

We are conducting regular sharing sessions with our employees especially in our refinery business to inform and educate them about Covid-19, its symptoms and ways to prevent its spread. Through these sessions, we are raising our employees’ awareness of the importance of good personal hygiene. We have also placed banners and posters around the workplace to reinforce the message.


 

How is the company monitoring the well-being of its employees?

We are carrying out sickness surveillance including daily temperature screening of staff and all visitors and we have established Standard Operating Procedures (SOP) in the event of event of sickness detection.


 

What is the company doing to ensure all visitors/contractors are in good health and applying good personal hygiene?

We conduct regular temperature screening check at all entry points and provide sanitizers. In some of our key operation areas, we limit visitor and external contractor access.


 

What is the company doing to ensure workplace hygiene?
We are conducting regular cleaning and disinfection of our workplace premises.

 

Does your company import any goods from China, Japan and/or Korea? What is your company doing to ensure your vendors/suppliers are mitigating      the spread of Covid-19?
We are no longer importing any goods or materials from China and none from Japan and Korea.

Our raw materials, Crude Palm Oil (CPO) and Palm Kernel Oil (PKO) are locally sourced from our own plantations, which are located in different provinces in Indonesia.
For a few of our products which require supplementary ingredients, we have ensured availability of supply and communicated with our suppliers to ensure that they are implementing mitigation processes.


 

What is your company doing to ensure reliability/continuity of supply to your customers?
Our production facilities are spread out in several provinces, allowing them to function in a backup capacity for each other if and when needed. This will ensure reliability and continuity of supply in the worst case scenario where we have to lock down one of our units.