PT SMART Tbk (SMART) is committed to upholding the company’s values and standards and has put in place whistleblowing procedures by which all stakeholders may, in confidence and without fear of retaliation, bring to the company’s attention, concerns or complaints about possible improprieties relating to matters of financial reporting or other matters. Your feedback helps drive best practices, promotes transparency in our operations, and evaluates compliance.
You may report any illegal, improper or unethical conduct by employees or business partners, breaches of relevant policies and codes, as well as any other unacceptable practices. SMART will address your concerns swiftly and take appropriate remedial action.
The company is committed to treating all complaints as confidential, and the anonymity of the whistleblower concerned will be maintained until the whistleblower indicates that he or she does not wish to remain anonymous.
For general concerns or complaints please reach us in below contact or fill up the form.
Telp: +62 88 1111 8000 (SMS, WhatsApp and voice mail)
Email: [email protected]